How do I view a Trouble Ticket?
To view the details and status of a trouble ticket:
- Click the Help tab.
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- Click View
Trouble Tickets.
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- Click the ticket ID number for the
ticket you want to view.
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The ticket details are displayed.
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- When finished viewing the ticket, use the scroll bar on the right
side of the Trouble Tickets window to scroll down to the bottom of
the window and click Done.
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