How do I view a Trouble Ticket?

To view the details and status of a trouble ticket:

  1. Click the Help tab.

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  2. Click View Trouble Tickets.

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  3. Click the ticket ID number for the ticket you want to view.

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The ticket details are displayed.

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  1. When finished viewing the ticket, use the scroll bar on the right side of the Trouble Tickets window to scroll down to the bottom of the window and click Done.

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